Privacy Policy

Who we are

Our website address is: https://synapsysrobotics.com.

Privacy and Cookie Policy

Effective Date: [Insert Date]
Synapsys Robotics (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information, including through cookies and similar technologies, in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect and process the following categories of personal data:

1.1. Personal Data

  • Contact Information: Name, email address, phone number, and any details provided through our contact forms.
  • Communication Data: Records of interactions, such as emails or messages sent to us.
  • Marketing Data: Your preferences regarding communication and promotional materials.

1.2. Technical Data

  • IP address, browser type, operating system, and usage data, typically collected via cookies or similar technologies.

2. Purpose and Legal Basis for Processing

We process personal data for the following purposes:

  • Responding to Inquiries: To address questions or requests you submit (Article 6(1)(b) GDPR).
  • Improving Services: Based on legitimate interests in enhancing our offerings (Article 6(1)(f) GDPR).
  • Marketing: To send promotional communications with your consent (Article 6(1)(a) GDPR).
  • Compliance: To fulfill legal obligations (Article 6(1)(c) GDPR).

You can withdraw your consent for marketing communications at any time by contacting us or using the unsubscribe link in our emails.

3. Cookies and How We Use Them

Cookies are small text files stored on your device when you visit our website. They help us enhance your browsing experience and collect data for various purposes.

3.1. Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality and security.
  • Performance and Analytics Cookies: Track how visitors use the website, helping us improve its performance.
  • Functionality Cookies: Remember your preferences, such as language or region.
  • Marketing Cookies: Deliver personalized advertisements and track their effectiveness.

3.2. Third-Party Cookies

We use third-party services that place cookies on your device, such as:

  • Analytics Providers: For example, Google Analytics.
  • Advertising Partners: To serve tailored ads based on your browsing behavior.

3.3. Managing Cookies

You can manage or disable cookies through your browser settings. Follow the links below for instructions:

For targeted advertising, you can opt out through the following platforms:

Note: Disabling cookies may affect the functionality of certain website features.

4. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy:

  • Contact Data: Retained for up to 1 year after your last interaction, unless required by law.
  • Technical Data: Retained for up to 1 year.
  • Marketing Data: Retained until you withdraw your consent or opt out.

After the retention period, your data will be securely deleted or anonymized.

5. Your GDPR Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data, subject to legal requirements.
  • Restriction: Request limited processing of your data.
  • Data Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing for legitimate interests or marketing purposes.
  • Withdraw Consent: Withdraw consent at any time.

To exercise these rights, please contact us:

Email: connect@synapsysrobotics.com

We will respond within one month as required by GDPR.

6. Security of Personal Data

We implement appropriate technical and organizational measures to protect your data, including:

  • Encrypted servers and secure data storage.
  • Regular vulnerability assessments.
  • Restricted access to data by authorized personnel only.
  • Secure transmission protocols (e.g., HTTPS).

While we strive to protect your data, no system is entirely secure. Notify us immediately if you suspect a breach.

7. Sharing Your Data

We may share your data with trusted third parties, such as:

  • Service Providers: To support website functionality or communication (e.g., hosting, email services).
  • Legal Authorities: If required by law.

All third parties are bound by GDPR-compliant agreements to ensure data protection.

8. Supervisory Authority

If you believe your rights have been violated, you can lodge a complaint with your local supervisory authority.

9. Updates to This Policy

We review this policy regularly to reflect changes in laws, technology, or operations. Updates will be posted on this page, and significant changes may be communicated directly to users.

10. Contact Us

For questions or concerns about this Privacy and Cookie Policy, please contact:

Email: connect@synapsysrobotics.com

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